Re-Humanizing the Strategic Plan Process

Rehumanizing the Strategic Plan Process It’s that time of year.  Holiday decorations are going up and presents are being purchased.  Business budgets and plans are being made for the new year.  2020!  Let’s look at it as if were 20/20 – as in perfect vision.  What does the future hold for your agency? Many of… Continue Reading

The Vanishing Act

How your clients are disappearing before your eyes! One of the most talked about topics we come across is client retention.  Agencies put so much effort into obtaining a new client and yet keeping them over the years is even harder.  In fact, for some it’s absolute mystery.  Because of the effort involved with tracking,… Continue Reading

Put the Success Back into Succession!

Succession Plans are typically for a change in business ownership.  As well as they should be – you want the business to continue on its path of success as you plan for succession.  (Ah, see what I did there? Stay with me, there’s more). All too often we’re seeing the transfer of a business –… Continue Reading

Can you truly win without keeping score?

Sports teams know their individual stats as well as how they measure up against others – you should too! As an independent agency owner/executive, hopefully you know your top key metrics such as growth rate, sales velocity, EBITDA profit, client retention rate and compensation expense.  Monthly, quarterly and annually, the numbers are produced, and business… Continue Reading

YEAR END IS NEAR!

Here are the five steps you need to take now to prepare your Independent Insurance Agency for year end financial management. Step 1: Don’t wait until March, consult with your CPA / tax advisor now. By this time of year, year-end profit can be projected reasonably well. It’s time to sit down with your CPA… Continue Reading