Re-Humanizing the Strategic Plan Process

Rehumanizing the Strategic Plan Process It’s that time of year.  Holiday decorations are going up and presents are being purchased.  Business budgets and plans are being made for the new year.  2020!  Let’s look at it as if were 20/20 – as in perfect vision.  What does the future hold for your agency? Many of… Continue Reading

The Vanishing Act

How your clients are disappearing before your eyes! One of the most talked about topics we come across is client retention.  Agencies put so much effort into obtaining a new client and yet keeping them over the years is even harder.  In fact, for some it’s absolute mystery.  Because of the effort involved with tracking,… Continue Reading